The Web Guidelines quality model
The Web Guidelines quality model, published by the Netherlands government:
For creating web sites, internationally recognized agreements exist in the form of Web standards. Application of these standards provide a significantly better website. The Netherlands government has brought these international standards together in a quality model called the Web Guidelines. They include 125 quality requirements in order to achieve better government websites.
This is well worth a read. Although the site is devised to help build government websites, just about everything here could be applied to any site.
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